Awards for Clare House

VisitEngland 2 Star Hotel

All the national assessing bodies (VisitEngland*, VisitScotland, Visit Wales and the AA) now assess hotels and guest accommodation (including B&Bs) to the same criteria and award one to five stars. The star ratings reflect the overall quality of the experience. When choosing your accommodation look for the Quality Rose, the official marque of the Enjoy England national tourist board rating scheme.

Additional information on this classification scheme is available here.

VisitEngland Gold Award

Gold and silver awards are given to hotels and guest accommodation that provide exceptional quality in all areas but in particular in service and hospitality.

Additional information on this classification scheme is available here.

AA 2 Red Star Hotel

From large luxury hotels to snug country inns, the Top Hotels are our best hotels in the country. They are selected from each of the star-rating levels for their exceptional quality of accommodation and customer service.

Additional information on this classification scheme is available here.

AA 1 Rosette

Rosettes are awarded annually to AA inspected restaurants for the quality of their food. Most star-rated hotels have their own restaurants and we also inspect these. Not all restaurants receive an AA award, but will generally serve enjoyable food of a reasonable standard.

Additional information on this classification scheme is available here.

VisitEngland Breakfast Award

The VisitEngland Breakfast Award recognises those hotels and B&Bs that offer their guests a quality and choice of breakfast, service and hospitality that exceeds what would be expected at their star rating.

Additional information on this classification scheme is available here.

Member of Cumbria Tourism

Cumbria Tourism is a membership organisation with over 2,600 members from the tourism industry, committed to developing, promoting and managing tourism in the county.

Additional information on this classification scheme is available here.

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-Assessed Accessibility Details

Parking

  • Surface of the car park and pathway leading to entrance is
    • YesGravel
  • YesDrop-off point for guests outside entrance
  • Route from the parking area to the entrance:
    • YesIs flat (i.e. without steps)

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift to:
    • YesEntrance to reception
    • YesOne or more bedrooms
    • YesLounge
    • YesBar
  • YesGood contrast between the floor and wall
  • YesClear surfaces such as glass doors have contrast markings
  • YesGuest information available in large print (14pt and over)

Bedrooms

  • YesBedroom furniture can be re-arranged if requested by guest
  • YesBedroom with non-allergenic bedding available
  • Bathrooms available with:
    • YesSeparate shower unit
    • YesBath with shower
    • YesBath

Entrance

  • YesSteps to the main entrance
    • 3
      Number of steps to entrance
    • YesHandrail by steps
  • YesEntrance well lit
  • YesBell at main entrance

Dining

  • YesLevel access (no steps/thresholds) or access by ramp or lift
  • YesGood contrast between the floor and walls
  • YesMenus available in large print (14pt and over)
  • Meals for guests with special dietary requirements can be provided:
    • YesSugar free (diabetic)
    • YesGluten free (coeliac)
    • YesLactose free (dairy free)
    • YesVegetarian
    • YesVegan

General

  • YesEmergency evacuation procedures for guests with disabilities